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In order to ensure that you receive your response as quickly and efficiently as possible, please only use this form for Customer Service related inquiries such as technical support, returns, or additional information on products and accessories.  If this is not a customer service related inquiry please select the appropriate contact method from the main menu.

 * If you are shipping one of our products to us for warranty service or repair from outside of the United States, extra shipping charges will apply. Please contact us at 1-800-777-5331 before sending the unit to get approval and shipping cost.

Name:
   
Company: 
   
Phone:  
  000-000-0000
Email:
  somebody@somecompany.com
   

I have a service related request regarding:
Model No.:
exactly the same as the one shown in the product package or purchase order, such as,  5-CTV, BN-400, HK11, J53-BW, 
Problem:
   
I have the following question or comment:

  

Please Note:  Spectra Merchandising International, Inc. only services Jensen brand AC Adapters, FRS, Micro Music Systems, Personal / Portable Audio, Radios / Clock Radios, Security Monitors, and Portable Televisions.  For all other Jensen related service requests contact Jensen/Recoton at 1-800-732-6866 or visit them on the web at http://www.jensen.com.		    
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